SHIPPING

SHIPPING POLICY

At WORD STUDIOS, we are committed to providing a smooth, reliable, and efficient delivery experience for every order placed through our store.

Please review the following shipping terms carefully before completing your purchase.

SHIPPING DESTINATION

At the current stage, WORD STUDIOS ships exclusively within Egypt.

We are actively working on expanding our shipping operations internationally in the near future.

ORDER PROCESSING TIME

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends, public holidays, or during high-demand collection releases may require additional processing time.

Customers will receive an order confirmation once the purchase is successfully placed, followed by a shipping confirmation once the package has been dispatched.

ESTIMATED DELIVERY TIME

After processing, all shipments are delivered within 2–4 business days across Egypt depending on the customer’s location and courier availability.

Please note that delivery timelines are estimated and may vary slightly during:

Public holidays
Sale periods
Unexpected courier delays
Weather or operational disruptions

WORD STUDIOS is not responsible for delays caused by third-party shipping carriers once the order has been handed over for delivery.

SHIPPING FEES

Shipping fees are calculated automatically at checkout based on the customer’s delivery location.

Any available free shipping offers or promotional shipping discounts will be clearly displayed during checkout.

SHIPPING PARTNERS

To ensure safe and timely delivery, WORD STUDIOS works with trusted local courier partners across Egypt.

Once the order has been shipped, tracking information may be provided when available.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping details at checkout.

WORD STUDIOS is not responsible for failed deliveries, delays, or additional charges caused by:

Incorrect address information
Incomplete phone numbers
Customer unavailability at the time of delivery

Please ensure all shipping details are reviewed carefully before placing your order.

ORDER TRACKING

Once your order is dispatched, our team may provide shipment confirmation and tracking updates through email, SMS, or direct customer contact whenever available.

For any shipping inquiries, customers may contact our support team through the Contact page.

DELIVERY ISSUES

If your order arrives damaged, delayed beyond the estimated timeframe, or if there is any issue with delivery, please contact us as soon as possible so our team can assist you.

We are committed to making sure every customer receives their order in the best possible condition.